Customer Service Representative
Waste Connections Waste Connections Bridgeton, MO Bridgeton, MO Full-time Full-time $18 - $19 an hour $18 - $19 an hour 22 hours ago 22 hours ago 22 hours ago Waste Connections is looking for a rock star, high energy Customer Service Representative to join our team in Bridgeton, MO.
PAY:
Competitive pay, plus incentive bonuses that are paid out monthly! WHY YOU NEED TO JOIN US:
CULTURE:
It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
INTEGRITY:
Our definition is saying what you will do and then doing it! We keep our promises to our customers and our employees.
DUTIES AND
Responsibilities:
oWorks in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system.
oInterviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
oFills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
oDelivers services to customers in a manner that promotes goodwill.
Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
oWork in a fast paced, cooperative, high call volume environment.
Solicit sale of new or additional services.
oA typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.
WORKING CONDITIONS AND PHYSICAL EFFORT:
oWork environment is an office setting.
Areas are clean, ventilated, and well lighted.
Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
oCSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service.
Some calls are evaluated to ensure high standards.
oAlso, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
o1 year of Phone Customer Service experience preferred.
oAbility to read, write, comprehend and communicate in English.
oExperience with MS Word, Excel, and Email preferred.
Typing and 10-key skills are required.
To be considered for any of our current openings you must complete an application at https:
//careers.
wasteconnections.
com/.
Application information and additional instructions can be found once you select your position of interest.
Waste Connections is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#INWCC Job Type:
Full-time Pay:
$18.
00 - $19.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Ability to commute/relocate:
Bridgeton, MO 63044:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
PAY:
Competitive pay, plus incentive bonuses that are paid out monthly! WHY YOU NEED TO JOIN US:
CULTURE:
It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
INTEGRITY:
Our definition is saying what you will do and then doing it! We keep our promises to our customers and our employees.
DUTIES AND
Responsibilities:
oWorks in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system.
oInterviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
oFills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
oDelivers services to customers in a manner that promotes goodwill.
Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
oWork in a fast paced, cooperative, high call volume environment.
Solicit sale of new or additional services.
oA typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.
WORKING CONDITIONS AND PHYSICAL EFFORT:
oWork environment is an office setting.
Areas are clean, ventilated, and well lighted.
Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
oCSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service.
Some calls are evaluated to ensure high standards.
oAlso, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
o1 year of Phone Customer Service experience preferred.
oAbility to read, write, comprehend and communicate in English.
oExperience with MS Word, Excel, and Email preferred.
Typing and 10-key skills are required.
To be considered for any of our current openings you must complete an application at https:
//careers.
wasteconnections.
com/.
Application information and additional instructions can be found once you select your position of interest.
Waste Connections is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#INWCC Job Type:
Full-time Pay:
$18.
00 - $19.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Ability to commute/relocate:
Bridgeton, MO 63044:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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